Refund Policy

At Deosai Consulting, we strive to deliver high-quality consultancy services that meet the expectations and needs of our clients. However, we understand that situations may arise where a refund is necessary. Please review our Refund Policy below for details on how we handle refund requests.

1. General Refund Terms

• Consultancy Services: As our services are primarily advisory and professional, once they are provided or initiated, they are non-refundable. This includes services related to strategy development, project planning, consultation, and any other service delivered.
  
  
• Prepaid Consultations or Packages: If you have prepaid for a consultancy service or package, we will refund any unused portion of the service if requested, provided that the request is made before the service is rendered. Refunds will be issued based on the percentage of services not yet delivered.
  
  
  

2. Conditions for Refund

Refunds may be granted under the following conditions:

• Service Cancellation: If you cancel your service before work has begun, you will be entitled to a full refund.
  
  
• Partial Service Delivery: If you cancel a service after it has started but before it has been completed, you may be eligible for a partial refund, based on the work already completed and the scope of services rendered.
  
  
• Dissatisfaction with Service: If you are not satisfied with the quality of the services provided, please contact us within 7 days of receiving the service. We will review your concerns and, if appropriate, offer a resolution, which may include a refund or credit toward future services. Refund requests based on dissatisfaction must be made within 7 days after the service has been delivered.
  
  
  

3. Non-Refundable Items

The following services and charges are non-refundable:

• Services already rendered or completed.
  
  
• Fees for any third-party services or costs incurred during the consultancy process (e.g., travel, administrative expenses, or other out-of-pocket costs).
  
  
• Any services provided where the terms and conditions have been agreed upon and work has commenced.
  
  
  

4. How to Request a Refund

To request a refund, please contact us at:

• Email: deosaiconsulting@gmail.com
  
  
• Phone: +92 3398130002
  
  
  

Please provide the following details in your refund request:

• Your name and contact information.
  
  
• Description of the service(s) for which you are requesting a refund.
  
  
• Reason for your refund request.
  
  
• Any supporting documents or evidence (if applicable).
  
  
  

We will review your request and respond within 7-10 business days.

5. Processing of Refunds

• If your refund request is approved, we will process the refund to the original payment method used. Please note that the time taken to process and reflect the refund may vary depending on the payment method and financial institutions involved.
  
  
• Refunds may take up to 14 business days to be processed and returned to your account.
  
  
  

6. Modifications to the Refund Policy

Deosai Consulting reserves the right to modify this Refund Policy at any time. If changes are made, we will post the updated policy on our website with an updated revision date. We encourage you to review this policy periodically.

If you have any questions or concerns regarding our Refund Policy, please do not hesitate to reach out to us via email or phone.